Terms of service
These terms apply to your use of backeasestore.com and purchases made through the BackEase online store.
Using the store
Use the website lawfully and provide accurate information when placing an order or contacting us. Do not interfere with the store, misuse its content or attempt unauthorized access to its systems.
Products and information
Product features, included items, prices and availability are described on the product page. Images are illustrative, and colors may appear differently across screens. Product information may be updated as the store changes.
Orders and payment
Review your order, delivery address and checkout total before submitting payment. Available payment methods, taxes and any delivery charges are displayed at checkout. An order acknowledgement confirms receipt of your order; if there is an availability, payment or information issue, we may contact you before fulfillment. If a paid order cannot be fulfilled, the payment will be refunded.
Delivery and returns
Read our shipping policy for delivery information and our refund policy for the 90-day money-back guarantee and return process.
Product use
BackEase is intended for general comfort and wellness. Follow the included instructions and care guidance. Website content and customer experiences do not replace professional medical advice or guarantee a particular outcome.
Website content and third-party links
Store text, design and images are provided for personal shopping use. Do not reproduce them commercially without permission. Links to external services are provided for convenience; those services have their own terms and privacy policies.
Errors and changes
If you notice an error in an order or on the website, please contact us. We may correct website information and update these terms by publishing a revised version here. Changes do not remove rights that already apply to a purchase.
Your rights and support
Nothing in these terms excludes rights or protections that cannot be excluded under applicable consumer law. For questions about these terms or your purchase, use our contact form.